|
Dr. Andy Molino
Board and CEO Collaboration – Making Quality a Part of Everything We Do
In order to successfully integrate a culture of quality into an organization, it is critical that quality becomes engrained into every fiber of that organization. Messaging from all leaders including the Board, CEO and senior teams, must be consistent and focused.
Positive patient/consumer experience relies on the result of a commitment to quality. Dr. Andy Molino’s seminar session illustrates case studies and tools designed to make quality a core component or your organization. By illustrating the benefits – financial, operational, and moral – of taking such actions, Dr. Molino delivers a powerful presentation aimed at helping you develop your strategic quality goals.
Goals
- Establish positive re-enforcement of the importance of quality throughout all actions conducted within an organization
- Provide tools to develop plans for focusing all actions conducted by front-line patient care staff, back office staff, CEO and management staff, and Board personnel on quality
|
