Paula Blackstien-Hirsch
Role of Boards and Senior Executives: Mission Critical for the Organization's Quality Agenda

As we work towards creating the health care system of the future, it is become increasingly evident just how critical it is to properly engage with Boards and senior leaders on their roles in an organizations quality agenda. Developing quality as a core business strategy creates an environment focused on positive and safe patient experiences.

Paula Blackstien-Hirsch brings a unique perspective focusing on the dynamics of change in an organization. This session relates closely to her specific interest in working with Boards and senior executive teams to bring about positive transformation by developing quality as a core business strategy. Listen to her accounts on successful health care providers which have improved through focusing on quality as a core competency, and discover some of today’s most effective tools for engaging everyone in your organization in the quality agenda.